Skip to main content
Sump pumps and basement water

Sump Pump Repair and Basement Water Help in Reading, PA

A sump pump that fails during a rainstorm turns a damp basement into a flooded one. This page explains how pumps work, why they fail and what other fixes keep a basement dry.

24/7 line. Reading, PA. Pumps, drains and basement water control.

Reading Plumbing Co. is a referral line. Calls go to independent local plumbers. How it works

24/7 emergency callsNights, weekends, holidays
Local to ReadingCity and nearby boroughs
Options explainedBefore any work starts
Call onlyNo forms to fill out
Sump pump installation in Reading, PA, pump in a basement sump pit

How a sump pump works

A sump pump sits in a pit in the basement floor. When water fills the pit, a float rises and switches the pump on. The pump pushes water out through a pipe to the outside, away from the foundation.

It runs most when you need it most, which means during storms, and that is also when the power can fail.

Why they fail

CauseWhat it looks like
Power outageThe pump stops during the storm that fills the pit
Stuck floatThe pump never turns on, or never turns off
Clogged intakeThe motor runs, but little water moves
Worn motorA unit that is many years old and loud, or tripping the breaker
Failed check valveWater falls back into the pit after each cycle and the pump cycles often
Undersized pumpIt runs constantly in heavy rain and still falls behind

A battery backup adds protection against power loss. A water-powered backup works without electricity, if the house has municipal water pressure.

Why basements in Reading take on water

Reading sits beside the Schuylkill River, and the city has crested well above flood stage in the past, including 31.3 feet in June 1972 against a flood stage of 15.5 feet.

Older foundations may also have no interior drain at all. Water that cannot get out seeps through the floor and walls, and a pump alone may not be enough.

Waterproofing: what is plumbing and what is not

Some basement water problems are plumbing problems and some are drainage and grading problems. A plumber can install an interior drain and pump, repair a failed discharge line and fix a leaking pipe that looks like seepage. Regrading a yard or repairing a foundation crack is a different trade.

The first step is to find where the water comes from. A leak from a supply line is a leak detection issue, and a backed-up floor drain is a drain issue. If the basement has already flooded, see water damage restoration.

  • Interior drain tile and a sump pit to collect water at the floor edge.
  • A pump sized for the pit, with a check valve on the discharge.
  • A discharge pipe that carries water well away from the foundation.
  • A backup pump or battery for outages.

Testing and upkeep

Pour a bucket of water into the pit before the wet season and make sure the pump starts, empties it and shuts off. Clean the pit of silt and debris once a year. Replace a pump that is old, noisy or running constantly.

What to ask before a new pump goes in

  • How large is the pit, and is it lined and sealed?
  • Is the discharge pipe sloped away from the house, and where does it end?
  • Is there a check valve, and is it accessible?
  • What happens when the power goes out?
  • Is the pump on its own circuit?

A pump is only as good as the pit and discharge around it. An expensive pump on a blocked discharge pipe still leaves a wet basement.

Questions

Sump pump questions in Reading, PA

Why is my basement wet if I have a sump pump?

The pump may have failed, the float may be stuck, or the pump may be too small for the amount of water. A plumber can test it.

How long does a sump pump last?

Lifespan varies with use and the unit, so ask the plumber about the age and condition of yours. A unit that runs constantly wears faster.

Do I need a battery backup?

If the basement floods when the power fails, a backup is worth considering. A plumber can explain the options.

Where should the sump pump discharge?

Well away from the foundation, so the water does not return. The plumber will check the discharge line.

Is basement waterproofing a plumbing job?

Some of it is, such as drains, pumps and leaking pipes. Regrading and foundation repair are other trades.

Does homeowners insurance cover a sump pump failure?

Often not, unless a water backup endorsement was added. Check your policy.

Can I call about a failed sump pump during a storm at night?

Yes. The line is answered 24/7, and pumps tend to fail when the rain is heaviest. Keep clear of standing water near outlets, check the plug and breaker, lift the float by hand only if the floor around the pit is dry, and call if the pump will not run.

Sources and Standards

Where a number or a rule appears above, the reference behind it is listed here.

Water coming in right now?

Call any hour and say whether you have a pump. A plumber will tell you what to check first.

(610) 702-9688 Call the 24/7 line

Service area around Reading, PA

Calls come from the city of Reading and the Berks County boroughs around it. The map shows the general area.

Call (610) 702-9688 · 24/7